It’s not a building. It’s the heart of co-creation.  

Consider ofi’s four global Customer Solution Centers (CSCs) as an extension of your own development capabilities. Get category expertise tailored to your needs.   

Discover fresh knowledge block

Discover fresh knowledge and ideas

Our complementary portfolio of cocoa, coffee, dairy, nuts and spices is ready for adaptation to local palates.  

Together, we use our CSC hubs to co-create and meet the needs of your consumers. We will partner with you to develop new multi-ingredient formulations and food and beverage solutions that work with your manufacturing capabilities and operations or provide bespoke end-to-end production solutions. The result? A highly integrated experience.  

Co-create CSC Quote banner image

“Our CSCs are where our customers come to co-create with our experts. It is in the CSCs where we can jointly leverage ofi’s deep ingredient expertise, category innovation capabilities and market insights coupled with our customers’ deep product and consumer insights. This combined knowledge, skill, information and partnering helps to unlock bespoke solutions for our customers to win and succeed in the marketplace.”

Sandeep Jain Quote image
Sandeep Jain

Chief Commercial Officer, Food & Beverage Solutions CEO, ofi.

Co-creation facilities

Located in the major destination market hubs of Amsterdam, Bangalore, Chicago and Singapore, our CSCs offer everything you need to get started.  

Culinary and demonstration kitchens 

Tabbed Component - Culinary Kitchen
Co-development and category-specific food and beverage solutions development labs

Tabbed Component - Co development lab
Pilot production capabilities

Tabbed Component - Pilot Production
Sensory analysis facilities

Tabbed Component - Sensory Panel
Gain Deep Knowledge and Support

Gain deep knowledge and support

  • An inter-disciplinary team of food scientists, chefs, category leads, marketing and insights experts, and innovation specialists.  

  • Access to ofi’s wider ecosystem of Centers of Expertise, leveraging expert talent in topics including sustainability, regulatory, packaging and food safety.   

  • Support from ofi’s 11 Ingredient Excellence Centers (IECs). These teams are developing value-add ingredients, processes and technologies across cocoa, coffee, dairy, nuts and spices. They bring expertise in areas including upcycling, operational excellence and cost improvements.   

  • Strong ingredient and food and beverage solution co-creation abilities for a truly integrated experience.  

Quote - Edward Norder

“Our Purpose - to be the change for good food and a healthy future - comes alive at our CSCs. Here, customers join us as we develop and co-create delicious food and beverage products. We meet the demand for healthier options that contribute to general wellbeing benefits – from a broad portfolio of ingredients and solutions that can be sustainably sourced.”

– Edward Norder, Global Head of Innovation – Food & Beverage Solutions, ofi.   

Find a location near you

Tabbed Component Location - Amsterdam

Amsterdam

The Amsterdam CSC is in a prime location for both global and local customers across the EMENA region. The Netherlands, home to Wageningen’s “Food Valley”, is a regional, world-class hub for food innovation. This CSC’s six labs all work toward one goal: inspiring creativity, from discovering new tastes to ideating and developing improved solutions.   

Consider the challenges that arise with ready-to-mix coffee beverages, for example. Solubility and foaming need to be just right, while still addressing consumer demands for plant-based or traceable options. Lean on us for a solution that ticks all the right boxes.   

“The ofi Customer Solutions Center in Amsterdam is conveniently located for our customers to spend the day with us reviewing insights, co-creating concepts and returning home with inspiration and concrete projects.”

– Defne Saral, Head of Global Strategic Accounts, ofi