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Home > Sustainability > Grievance
Our grievance procedure applies to the whole ofi supply chain: our farming operations and supply chain infrastructure (processing plants, warehouses and logistics hubs), and our third-party suppliers.
Please report any policy or code breaches that lead to illegality, exploitation of workers or local communities, or unacceptable land management. You can find a definition of bad practices in our Living Landscapes Policy and Supplier Code.
How to reach us
By post
ofi
1-11 John Adam St
London
WC2N 6HT
The United Kingdom
By email
Please title your email ‘Attn.: Grievance Manager, ofi'.
Country offices
You can also contact your relevant Country Office with any feedback. Find your closest office here.
What to include
Please include the following information with your grievance:
• Your full name*
• Name of your organization (if any)
• Contact details (phone/email/postal address)
• Detailed description of grievance
• Evidence to support your account
* You can report grievances anonymously, but providing full contact details helps us better understand and address your concerns.
Grievance Procedure
Find a copy of our grievance procedure here.
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Olam International Limited. All Rights Reserved. Co Reg No: 199504676H