How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

Code of Conduct

Conducting ourselves with integrity

Our Code of Conduct details our commitment to do what is right on a business and individual level.

 

Download our Code of Conduct (available in multiple languages)

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Anti-bribery

Countering corruption

Our Anti-bribery and Corruption (ABC) Policy reflects our commitment to uphold local and international law, and make sure our employees act with integrity.

 

Download our ABC Policy

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Whistleblowing

Countering corruption

We encourage employees and anyone outside the company who suspect wrongdoing to raise a complaint. Reports are treated seriously and investigated properly. We don’t tolerate retaliation against those who raise a complaint in good faith. The procedures set out in our Whistleblowing Policy are designed to ensure anonymity and protection.

 

Download our Whistleblowing Policy

Raise a complaint

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Fair Employment

Respecting human rights

We work hard to make sure all employees are treated with dignity and fairness, and that their rights are respected. Our Fair Employment Policy is in full compliance with the conventions of the International Labor Organization (ILO) and United Nations Global Compact’s (UNGC)  guiding principles .

 

Download our Fair Employment Policy

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Human Rights & Labor

Respecting human rights

As a large, global company we have a responsibility to make sure human rights are respected in all parts of our business.

 

Download our Position on Human Rights and Labor

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Privacy Policy

Protecting the data and information of others

Our Privacy Policy sets out how we safeguard people’s information.

 

 

Read the Privacy Policy

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Living Landscapes

Producing and sourcing sustainable ingredients

The Living Landscapes Policy supports a ‘Net-Positive’ approach to sustainable development in agricultural supply chains and landscape management. The co-existence of prosperous farmers and food systems, with thriving communities and healthy ecosystems, with the aim of putting more back into food and farming systems than is taken out. 

 

Download our Living Landscapes Policy

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PCF Code

Producing and sourcing sustainable ingredients

The Plantations, Concessions and Farms (PCF) Code defines the process and standards for managing the environmental and social requirements of acquisitions and new and existing upstream developments across the entire project lifecycle. It is applied in conjunction with theLiving Landscapes Policy.

 

Download our PCF Code

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Animal Welfare

Producing and sourcing sustainable ingredients

We fully support high animal welfare standards. These include not only good health, but mental wellbeing and the ability of animals to exhibit species-specific behaviour.

 

Download our Animal Welfare Policy

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Supplier Code

Producing and sourcing sustainable ingredients

We aim to build long-term relationships with suppliers based on responsible business practices and trust. The Supplier Code sets out our expectations to support our goal to purchase raw materials and products produced in a manner that is socially responsible, economically profitable and environmentally sustainable.

 

Download the Supplier Code

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Responsible marketing

Responsible marketing

Our approach to marketing is in line with our high standards of business ethics.

 

Download the Responsible Marketing Policy

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GMO

Genetically Modified Organisms(GMOs)

Olam supports a science-based approach to Genetically Modified Organisms.

 

Download the GMO position statement

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Sourcing palm oil responsibly

Our dairy and specialty fats businesses procure palm oil from third parties. We are committed to the RSPO standard, protection of High Conservation Value forests and ecosystems, High Carbon Stock forests, peatland, and improving the livelihood of rural communities across the palm oil we source.

 

Read our Responsible Sourcing Palm Oil Policy here.

Read ofi news

Blog Sep 1, 2022

How local cashew processing can be a catalyst for sustainable growth

By Arouna Coulibaly, Managing Director Côte d’Ivoire, ofi (olam food ingredients)

 

Snack bars, spreads, nut-milks, cookies, and other sweet treats; cashew is becoming an increasingly popular ingredient across applications from bakery to beverages, feeding demand for healthier snacking options and plant-based proteins. Many of these versatile and tasty nuts are produced in Côte d’Ivoire, which is the biggest exporter of cashew in the world. They are one of the country’s top three cash-crops, yet only around 10% of raw cashew is processed locallyi, with the rest shipped to Asia for its more advanced, mechanized facilities at lower costs.

 

As a result, the value to be created from cashew processing also leaves the country. As the largest processor of cashew in Africa, ofi’s Côte’d’Ivoire team is well-placed to be the change for a more integrated and sustainable value chain. For over a decade, our cashew teams have invested in modern machinery to mechanise and expedite local processing, with the creation of over 3,000 direct jobs at our four private processing facilities, more than 70% of which are held by women.   

 

Recently, we’ve partnered with three national cashew processing units in the country’s northern growing region. Our teams will train workers on proper use of equipment and quality control techniques and help build commercial relationships to enhance marketing prospects for the processed kernels.

 

To expand these efforts, we are working with the Prosper Cashew project to stimulate growth in the country’s processing sector and increase returns to cashew communities. This latest collaboration between ofi and NGO TechnoServe, will provide technical support to farmers and processors and facilitate access to critically needed working capital.

 

We are one of many actors in the supply chain trying to address intractable challenges like rural poverty and child labor, so multi-stakeholder action is critical to deliver meaningful change at scale. The combined technical and on-the-ground resources of these partnerships will also build on some of our existing programs at farm-gate, where smallholders often battle low yields and quality from a lack of finance, inputs, and training. These include increasing agricultural productivity, reducing waste with improved crop residue management, and community development initiatives focused on tackling malnutrition and building health and sanitation infrastructure. This will contribute to our 2030 target under Cashew Trail for our teams around the world to support the livelihoods of 250,000 cashew households.

 

Stepping up value-generating activities in producing countries by processing at source, creates traceable cashew kernels with a lower carbon footprint, along with jobs and economic opportunity for farmers, workers, and communities for the long-term. It leaves better-quality cashew that delivers on both sensory and sustainability expectations.

 

 

i Reuters

News Aug 17, 2022

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Press Release Sep 27, 2022

ofi drives climate action in global cocoa supply chain

ofi (olam food ingredients), a global leader in naturally good food and beverage ingredients, says it substantially advanced towards the climate goals stated in its Cocoa Compass sustainability report 2020/21 – the year of COP26. In order to achieve the structural change required to have an impact at scale, the report makes clear that work on the ground in cocoa communities should be supported by international collaboration and regulation.

 

In the report, published today, ofi shares its sustainability progress across its cocoa supply chain, achieved in collaboration with customers and partners, and benchmarked against three years of impact data. From the Brazilian Amazon to the landscapes of Côte d’Ivoire, the company has taken further steps to protect and restore forests: it distributed 1.75m trees to farmers (a 356% increase since 2017/18) and enhanced the accuracy of its deforestation monitoring, having polygon mapped two-thirds of its sustainability programs.

 

ofi also invested to reduce its COemissions per metric ton of product output from its cocoa processing facilities, down by 19% since 2018, by installing circular biomass boilers fueled by waste cocoa shells and switching to green electricity. The boiler at the Koog aan de Zaan facility in the Netherlands, where it produces its premium cocoa ingredient brand, deZaan, will now allow ofi to target a further 50% cut in natural gas usage, which will lead to a significant reduction in COemissions.

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