How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

Anti-bribery
Countering corruption

Our Anti-bribery and Corruption (ABC) Policy reflects our commitment to uphold local and international law, and make sure our employees act with integrity.

Whistleblowing
Speak Out!

You must speak out if you are made aware of, suspect, or see any serious wrongdoing or violation of out Code of Conduct,  ofi policies and/or applicable laws. The Speak Out! System allows you to report anonymously and confidentially. ofi will not retaliate against any person who reports their concerns in good faith.

Fair Employment
Respecting human rights

We work hard to make sure all employees are treated with dignity and fairness, and that their rights are respected. Our Fair Employment Policy is in full compliance with the conventions of the International Labor Organization (ILO) and United Nations Global Compact’s (UNGC) guiding principles .

Supplier Principles

The ofi Supplier Principles

At ofi, upholding high standards of behavior and conducting business in an ethical, socially responsible, and environmentally sustainable manner is integral to our continued success. We also expect our suppliers to also embrace responsible workplace practices which are communicated in the ofi Supplier Principles.

Human Rights
Respecting human rights

As a large, global company we have a responsibility to make sure human rights are respected in all parts of our business.

Privacy Policy
Protecting the data and information of others

Our Privacy Policy sets out how we safeguard people’s information.

Living Landscapes
Producing and sourcing sustainable ingredients

The Living Landscapes Policy supports a ‘Net-Positive’ approach to sustainable development in agricultural supply chains and landscape management. The co-existence of prosperous farmers and food systems, with thriving communities and healthy ecosystems, with the aim of putting more back into food and farming systems than is taken out. 

PCF Code
Producing and sourcing sustainable ingredients

The Plantations, Concessions and Farms (PCF) Code defines the process and standards for managing the environmental and social requirements of acquisitions and new and existing upstream developments across the entire project lifecycle. It is applied in conjunction with theLiving Landscapes Policy.

Animal Welfare
Producing and sourcing sustainable ingredients

We fully support high animal welfare standards. These include not only good health, but mental wellbeing and the ability of animals to exhibit species-specific behaviour.

Agri Supplier Code
Producing and sourcing sustainable ingredients

We aim to build long-term relationships with suppliers based on responsible business practices and trust. The Agri Supplier Code sets out our expectations to support our goal to purchase raw materials and products produced in a manner that is socially responsible, economically profitable and environmentally sustainable.

Responsible marketing
Responsible marketing

Our approach to marketing is in line with our high standards of business ethics.

GMO
Genetically Modified Organisms(GMOs)

Olam supports a science-based approach to Genetically Modified Organisms.

Sourcing palm oil responsibly

Our dairy and specialty fats businesses procure palm oil from third parties. We are committed to the RSPO standard, protection of High Conservation Value forests and ecosystems, High Carbon Stock forests, peatland, and improving the livelihood of rural communities across the palm oil we source.

 

Read our Responsible Sourcing Palm Oil Policy here.

Read ofi news

Press Release May 13, 2025
ofi opens soluble coffee facility in Brazil, expanding its manufacturing capacity with focus on sustainable innovation
  • Landmark strategic investment in Linhares combines local economic development with ofi’s sustainability strategy
  • New facility complements ofi’s existing facilities in Vietnam and Spain, providing global customer base with high-quality freeze-dried and spray-dried instant coffee

 

ofi, a global leader in naturally good food and beverage ingredients, officially inaugurated its state-of-the-art soluble coffee facility in Linhares, Espírito Santo, Brazil on Friday, May 9th. The strategic investment strengthens ofi's position as a top 3 independent producer in the growing global soluble coffee market, projected to reach $52.2 billion by 2031[1], while creating significant economic impact in Brazil's premier coffee-growing region.

 

Located in the heart of Brazil's Conilon coffee region, the Linhares facility transforms coffee beans sourced from ofi’s coffee units across Brazil into premium soluble products. Serving a global network of customers, the Linhares site has two complete lines of freeze-dried and spray-dried instant coffee, thereby maximizing output and material efficiency.

 

"This inauguration represents a triple win – for local communities, for our customers, and for the environment," said Vivek Verma, ofi’s Managing Director & CEO, coffee. "By processing coffee at the source, we're strengthening our integrated supply chain and farmer partnerships to deliver traceable, sustainable soluble coffee products to our customers. A strengthened innovation infrastructure focusing on value-added coffee products will build growth opportunities in South and North America, while also serving consumption markets in Europe and Asia. I would like to thank the Espírito Santo state government for establishing an enabling business environment.”

 

Brazil is of strategic importance to ofi’s portfolio – with operations across coffee, cocoa and spices having been developed over the past 24 years. The Linhares site was selected due to the abundant Conilon coffee production in the Espírito Santo region which provides approximately 70% of Brazil's output[2] - a potential growth driver for the global supply of robusta coffee beans. The site complements ofi’s existing soluble coffee processing facilities in Spain and Vietnam.

 

Sustainable by design, innovative by nature

 

Sustainability is built into every aspect of the Linhares operation, in line with ofi's "Choices for Change" strategy. It is powered by 100% renewable electricity and biomass boilers that convert coffee production waste into energy, helping to reduce the carbon footprint of ofi and its customers. The beans supplied to the facility are fully traceable and the soluble coffee produced from the facility is certified by the Rainforest Alliance.

 

The facility features cutting-edge technology for producing diverse soluble coffee products, with a state-of-the-art Freeze Dryer that uses energy-efficient methods. It also incorporates ofi's new soluble coffee innovation center, building on an integrated global network of 19 innovation centers – across ofi’s portfolio of cocoa, coffee, dairy, nuts and spices.

Press Release Apr 23, 2025
Nestlé and ofi launch global agroforestry partnership in largest collaboration yet
  • Approximately 25,000 farmers across Brazil, Côte d'Ivoire and Nigeria will be trained and supported to convert their farms to agroforestry and implement crop residue management
  • The aim is to plant over 2.8 million trees and cultivate more than 72,000 hectares of agroforestry as part of a transition to regenerative agriculture.
  • It’s estimated to cut more than 1.5 million tons of CO2 over the next 30 years from these activities

 

Nestlé, the world’s largest food and beverage company and ofi (olam food ingredients), a global leader in naturally good food and beverage ingredients and solutions, are launching their largest-ever joint cocoa agroforestry partnership to reduce carbon emissions and combat deforestation.

 

As the cocoa industry faces the dual challenges of rising demand and increased environmental pressures, Nestlé and ofi are stepping up their efforts to create a more sustainable future for cocoa production.

 

Spanning Nigeria, Côte d'Ivoire, and Brazil, approximately 25,000 farmers will be supported in transitioning to climate-smart farming, over a 5-year period in each country by implementing agroforestry and crop residue management[1]. These activities will be monitored until 2055, with ofi’s carbon footprinting experts estimating they can cut carbon emissions by 1.5 million tons of CO2 over the next 30 years.  

 

The project aims to cultivate more than 72,000 hectares of agroforestry, as part of a transition to regenerative agriculture. This includes planting an estimated 2.8 million trees, which will be 3rd party verified, from the nursery to the farm. The baselines for these activities have been established using ofi’s AI-powered Carbon Stock Monitoring tool and will be used continuously to track the geolocation of the trees and that they are growing to comply with the objectives set out by Nestlé and ofi.

 

The global partnership builds on 15 years of Nestlé and ofi collaborating on sustainable cocoa and is their largest joint agroforestry initiative to date. It is designed to support Nestlé’s Cocoa Plan and 2050 Net Zero targets while also contributing towards ofi’s Cocoa Compass sustainability ambition, which introduced new targets for regenerative agriculture.  These feed into ofi’s overarching sustainability strategy, Choices for Change, with a vision of being the preferred partner for positive change.

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