How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

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Code of Conduct

Conducting ourselves with integrity

Our Code of Conduct details our commitment to do what is right on a business and individual level.

 

Download our Code of Conduct (available in multiple languages)

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Anti-bribery

Countering corruption

Our Anti-bribery and Corruption (ABC) Policy reflects our commitment to uphold local and international law, and make sure our employees act with integrity.

 

Download our ABC Policy

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Whistleblowing

Countering corruption

We encourage employees and anyone outside the company who suspect wrongdoing to raise a complaint. Reports are treated seriously and investigated properly. We don’t tolerate retaliation against those who raise a complaint in good faith. The procedures set out in our Whistleblowing Policy are designed to ensure anonymity and protection. Raise a complaint

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Fair Employment

Respecting human rights

We work hard to make sure all employees are treated with dignity and fairness, and that their rights are respected. Our Fair Employment Policy is in full compliance with the conventions of the International Labor Organization (ILO) and United Nations Global Compact’s (UNGC)  guiding principles .

 

Download our Fair Employment Policy

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Human Rights & Labor

Respecting human rights

As a large, global company we have a responsibility to make sure human rights are respected in all parts of our business.

 

Download our Position on Human Rights and Labor

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Privacy Policy

Protecting the data and information of others

Our Privacy Policy sets out how we safeguard people’s information.

 

 

Read the Privacy Policy

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Living Landscapes

Producing and sourcing sustainable ingredients

The Living Landscapes Policy supports a ‘Net-Positive’ approach to sustainable development in agricultural supply chains and landscape management. The co-existence of prosperous farmers and food systems, with thriving communities and healthy ecosystems, with the aim of putting more back into food and farming systems than is taken out. 

 

Download our Living Landscapes Policy

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PCF Code

Producing and sourcing sustainable ingredients

The Plantations, Concessions and Farms (PCF) Code defines the process and standards for managing the environmental and social requirements of acquisitions and new and existing upstream developments across the entire project lifecycle. It is applied in conjunction with theLiving Landscapes Policy.

 

Download our PCF Code

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Animal Welfare

Producing and sourcing sustainable ingredients

We fully support high animal welfare standards. These include not only good health, but mental wellbeing and the ability of animals to exhibit species-specific behaviour.

 

Download our Animal Welfare Policy

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Supplier Code

Producing and sourcing sustainable ingredients

We aim to build long-term relationships with suppliers based on responsible business practices and trust. The Supplier Code sets out our expectations to support our goal to purchase raw materials and products produced in a manner that is socially responsible, economically profitable and environmentally sustainable.

 

Download the Supplier Code

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Responsible marketing

Responsible marketing

Our approach to marketing is in line with our high standards of business ethics.

 

Download the Responsible Marketing Policy

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GMO

Genetically Modified Organisms(GMOs)

Olam supports a science-based approach to Genetically Modified Organisms.

 

Download the GMO position statement

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Sourcing palm oil responsibly

Our dairy and specialty fats businesses procure palm oil from third parties. We are committed to the RSPO standard, protection of High Conservation Value forests and ecosystems, High Carbon Stock forests, peatland, and improving the livelihood of rural communities across the palm oil we source.

 

Read our Responsible Sourcing Palm Oil Policy here.

Read ofi news

Blog May 24, 2022

Collaborating with Save the Children to tackle Child Labor

Child labor in cocoa has no one cause. There are often complex and deep-rooted cultural, social, and economic challenges at play. 

 

Farmers cannot always afford to pay for farm labor, so their children help on the farm at weekends or after school. Some parents have no school nearby to send their children to or they cannot provide the documents needed to enroll them, such as birth certificates. Sometimes labor laws are misunderstood or poorly enforced. The complexity of the problem means one intervention will never be enough – it requires a range of long-term actions at the individual, community, and national levels.

 

Tackling child labor therefore requires collaboration across stakeholder groups – including customers, partners and NGOs. That is why in 2020 we invited Save The Children and its Centre for Child Rights and Business to assess how effectively we combat child labor across four of our key cocoa-growing countries (Cameroon, Côte d’Ivoire, Ghana and Nigeria) and to identify areas where we could be doing more.

 

Save The Children found our programs have real reach and impact. Such as in Cameroon where we trained 6,000 smallholder farmers in child labor sensitization, or in Ghana where we set up protection committees covering 210 communities. It found that our strength lies in our holistic approach, which considers a range of root causes, the link we have made between traceability and child labor monitoring, and the roll-out of our digital Child Labor Monitoring and Remediation (CLMRS) app.

 

As a result of the study, we intend to build on our existing child labor training programs and measure their impact through before and after assessments. We plan to more strongly link community protection programs with our supply chain operations and create more robust outcome indicators to ensure we are making a real difference.

 

Ines Kaempfer, CEO of the Centre for Child Rights and Business, Save the Children said:

“We really welcome ofi’s readiness to allow an independent third party to review their existing child labor prevention and remediation programs in order to define their strategy going forward. The transparency demonstrated by ofi in this process is remarkable and proves to what level ofi is committed to finding the best possible strategies to protect children in their supply chains. We are looking forward to continuously supporting ofi in this endeavor."

 

Find out more about how we’re making the future of cocoa more sustainable.

News Nov 29, 2021

Nespresso recognizes ofi’s coffee teams in Peru and Colombia as strategic partners

ofi’s coffee businesses in Peru and Colombia have been awarded the title of “Strategic Partner” by Nespresso for their contribution to its successful AAA Sustainable Quality™ Program.

 

Nespresso’s AAA coffee sourcing program is designed to ensure the continued supply of high-quality coffee while also improving the livelihoods of farmers and protecting the environment. Its name was inspired by the respected AA standard, a hallmark of coffee quality around the world, with each A standing for one of the program’s three aims: quality, sustainability and productivity.

 

ofi’s field teams support these aims by providing farmers with year-round support and training to produce reliable, sustainable, and traceable coffee.

 

“Today’s consumers want more than just exceptional quality and flavor; they want to know the coffee they buy carries a positive story for the people and environment it came from. Together with Nespresso, we’ve supported over 2,850 coffee farmers across Peru and Colombia so far to meet this demand for coffee that delights on both the sensory and sustainability front. It’s through partnerships like this that we can create real change at scale for people and planet.” Prashant Jalan, Country head Peru for ofi’s coffee platform.

 

The program also contributes to ofi’s 2025 sustainability commitments under Coffee LENS. Launched a year ago, the roadmap sets out targets for improving livelihoods, communities and landscapes by 2025 across ofi’s global coffee supply chain.

Press Release May 20, 2022

ofi’s nuts team recognized for industry excellence and innovation at INC Congress

ofi’s nuts team was awarded the Corporate Golden Nut Award, by the International Nut and Dried Fruit

Council (INC) Congress. The Golden Nut Award is the top international recognition of excellence in the nuts industry. The team also received the Innovation Award for Cashew Nut Oil Dipping Sauces & Dressings, which use minimally processed cashew oil to address consumer interest in the plant-based market.

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